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Privacy Statement

Privacy Statement

Privacy Statement

University Recreation is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the University Recreation Web site and governs data collection and usage. By using the University Recreation website, you consent to the data practices described in this statement.

Collection of your Personal Information

University Recreation collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. University Recreation also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, and preferences.

There is also information about your browser software that is automatically collected by University Recreation. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by University Recreation for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the University Recreation Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through University Recreation public message boards, this information may be collected and used by others. Note: University Recreation does not read any of your private online communications.

University Recreation encourages you to review the privacy statements of Web sites you choose to link to from University Recreation so that you can understand how those Web sites collect, use and share your information. University Recreation is not responsible for the privacy statements or other content on Web sites outside of the University Recreation and University Recreation family of Web sites.

Use of your Personal Information

University Recreation collects and uses your personal information to operate the University Recreation Web site and deliver the services you have requested. University Recreation also uses your personally identifiable information to inform you of other products or services available from University Recreation and its affiliates. University Recreation may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

University Recreation does not sell, rent or lease its customer lists to third parties. University Recreation may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, University Recreation may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to University Recreation, and they are required to maintain the confidentiality of your information.

University Recreation does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

University Recreation keeps track of the pages our customers visit within University Recreation, in order to determine what University Recreation services are the most popular. This data is used to deliver customized content and advertising within University Recreation to customers whose behavior indicates that they are interested in a particular subject area.

University Recreation Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on University Recreation or the site; (b) protect and defend the rights or property of University Recreation; and, (c) act under exigent circumstances to protect the personal safety of users of University Recreation, or the public.

Use of Cookies

The University Recreation Web site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize University Recreation pages, or register with University Recreation site or services, a cookie helps University Recreation to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same University Recreation Web site, the information you previously provided can be retrieved, so you can easily use the University Recreation features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the University Recreation services or Web sites you visit.

Security of your Personal Information

University Recreation secures your personal information from unauthorized access, use or disclosure. University Recreation secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

University Recreation will occasionally update this Statement of Privacy to reflect company and customer feedback. University Recreation encourages you to periodically review this Statement to be informed of how University Recreation is protecting your information.

Contact Information

University Recreation welcomes your comments regarding this Statement of Privacy. If you believe that University Recreation has not adhered to this Statement, please contact University Recreation at hbp@uwm.edu . We will use commercially reasonable efforts to promptly determine and remedy the problem.

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Refund Policy

Refund requests will be submitted and reviewed by the UREC Business Office. A photo I.D. and your receipt are required to request refunds, and please be aware that there are no guarantees as to if the request will be granted. Programs, camps or classes may be cancelled if minimum registration numbers are not obtained prior to the start date. In this case a full refund will be issued. If a class is cancelled by University Recreation, or due to weather it will be rescheduled at the next available time. Refund requests must be made within 30 days from date of purchase. * A service fee of $20 may be applied to refunds. * Refund requests, if granted will only be refunded by either balance on account, check or credit card. * Please allow 3 to 4 weeks for processing of approved requests. * You will be contacted by email if your request is denied. * Locker Rentals are non-refundable. * Refund policy subject to change without notice.

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